Privacy Policy
Covers how we collect, store, and use account data — referenced in the data-processing clause of these terms.
LEGAL REFERENCE
Your Agreement With 98hh Starts Here
These terms set out exactly what you agree to when you open an account at 98hh and access our services in supported Pakistan regions. Read through them carefully...
Account Holder AgreementPakistani Payment RailsSupported Regions OnlyFair Use PolicyAccount Security Rules
How These Terms Apply to Your Account
By completing account registration at 98hh.pro, you confirm that you have read and accept these terms in full. Access to our services is permitted only where local law permits. Deposits made through JazzCash, Easypaisa, SadaPay, and Raast are processed under the payment terms stated at the point of transaction. We reserve the right to update these terms at any time; continued use
of your account after a posted revision constitutes acceptance of the revised terms. If any clause is found unenforceable in your jurisdiction, the remaining clauses stay in effect. These terms are written in English and the English version governs in the event of any translation discrepancy.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
TERMS SUPPORT CONTACT
Reach Us About Policy Questions
If any clause in these terms is unclear or you need clarification on how a specific rule applies to your account, our support team is available around the clock through the channels below. We aim to respond to policy-related queries within 24 hours and will always confirm any account restriction or closure decision in writing to your registered contact.
Team online
Live Chat
Start a live chat session from your account dashboard at any time. Our agents can walk you through specific clauses, explain account restrictions, and escalate formal policy disputes on your behalf.
Email Support
Write to our support address for detailed policy questions. Include your account reference number so we can pull your specific agreement version and respond with clause-level precision.
Help Centre
Our Help Centre hosts the current full text of these terms alongside a plain-language summary of each section, updated whenever a revision is published and timestamped for your records.
POLICY TRUST SIGNALS
Why These Terms Are Written This Way
We wrote these terms to be specific, not vague. Every clause reflects how 98hh actually operates for accounts in supported Pakistan regions, covering real processes such as JazzCash clearance times and Easypaisa...
Plain Language Drafting
Every clause in these terms is written in clear English so you know exactly what applies to your account without needing a legal background to understand the obligations on both sides.
Revision Transparency
When we update these terms, we publish the change date at the top of this page and send a notice to your registered contact. You always know which version covers your account.
Pakistani Payment Specifics
Terms covering deposits and withdrawals name the actual rails we use — JazzCash, Easypaisa, SadaPay, and Raast — so the policy matches what you actually see in your account cashier.
Account Security Clauses
Our terms include dedicated clauses on two-factor login, session management, and what happens if we detect unauthorised access, giving you a clear picture of how we protect your account.
Dispute Resolution Path
These terms set out a step-by-step dispute path: you raise it with support, we respond in writing, and unresolved cases follow a formal escalation process with defined response windows.
Regional Access Rules
We state clearly which regions are supported and what happens to accounts that access services from outside those areas, so there are no surprises about availability or account status.
POLICY PAGE ALIGNMENT
How This Page Fits Our Policy Set
These terms connect to several other policy pages on 98hh.pro. Each page covers a distinct topic and links back to the relevant clause here so you can navigate between them without losing...
Cookie Policy
Explains tracking technologies used on 98hh.pro — the consent mechanism is governed by clause four of these terms.
Withdrawal Policy
Sets out processing times for JazzCash, Easypaisa, SadaPay, and Raast payouts in detail beyond the summary in these terms.
Account Verification Rules
Details the document checks required before first withdrawal — those checks are mandated by the KYC clause in these terms.
Promotional Conditions
Specifies eligibility and wagering conditions for any active promotions — subject to the bonus clause within these terms.
Fair Use Policy
Defines prohibited account behaviour in full — these terms incorporate the fair-use rules by reference in the conduct clause.
Complaint Procedure
Provides the formal escalation steps mentioned in the dispute resolution section of these terms, with timelines and contact details.
What These Terms Actually Cover
These terms are structured to give you a complete picture of how your 98hh account works under the rules we operate by. Each section below reflects...
Account Ownership
Your account is personal and non-transferable. These terms clarify what constitutes sole ownership, what sharing an account means for its standing, and how we handle disputes over access.
Session and Login Rules
Terms cover how sessions are managed across devices, what triggers an automatic logout, and what your obligations are if you suspect your credentials have been accessed by another party.
Transaction Records
We maintain a transaction log on your account for a defined period as stated in the terms. You can request a statement at any time through your account panel or by contacting support.
Content and Conduct
These terms define acceptable use of the platform, including what constitutes abuse of account features, and explain the actions we may take when conduct falls outside those boundaries.
Amendments and Notice
We outline how and when we give notice of changes to these terms, what counts as valid notice, and how much time you have to review amendments before they take effect on your account.
Account Closure
Whether you choose to close your account or we initiate a closure under these terms, this section explains the process, final settlement of any pending transactions, and data-retention periods after closure.
Common Questions About These Terms
Yes. These terms cover every transaction method available on 98hh, including JazzCash, Easypaisa, SadaPay, and Raast. Each payment rail also has method-specific timing and verification conditions set out in our Withdrawal Policy page.
We post the revision date at the top of this page and send a notice to your registered contact detail. Continued use of your account after a notified revision means you accept the updated version. You can always request the previous version from support.
Access from outside supported regions where local law permits may result in a temporary session block. Your account balance is not affected. Contact support to confirm your region's status before attempting to resume activity.
Yes. Raise the dispute through live chat or email with your account reference and the clause you believe was misapplied. We respond in writing within 24 hours and escalate unresolved cases through the formal path described in our Complaint Procedure page.
The KYC clause in these terms requires document verification before your first withdrawal is processed. You will be asked to confirm identity and address through your account panel. The full list of accepted documents is on our Account Verification Rules page.
Yes. The conduct clause prohibits actions including using automated tools to access the platform, operating multiple accounts, and misusing promotional conditions. The Fair Use Policy page lists the full set of prohibited behaviours incorporated by these terms.
These terms take precedence. Where a specific policy page adds detail — such as the Withdrawal Policy on payout timing — that detail supplements rather than overrides the relevant clause here. The English version of these terms is the governing text in all cases.